000 | 00673nam a2200241Ia 4500 | ||
---|---|---|---|
005 | 20250425162741.0 | ||
008 | 250425s9999 xx 000 0 und d | ||
020 | _a0538844396 | ||
041 | _aeng | ||
082 | _a658.812 | ||
100 | _aNAUMANN, EARL | ||
245 | 0 | _aCUSTOMER SATISFACTION MEASUREMENT AND MANAGEMENT: USING THE VOICE OF THE CUSTOMER | |
250 | _aS.E. | ||
260 |
_aEstados Unidos _bTHOMSON EXECUTIVE PRESS _c1995 |
||
260 | _aS.L. | ||
300 | _a457 | ||
500 | _aDONADO POR GUILLERMO AROSEMENA | ||
650 | _aEVALUACION DE PROYECTOS | ||
650 | _aSISTEMA DE ADMINISTRACION | ||
710 | _aTHOMSON EXECUTIVE PRESS | ||
942 | _c01 | ||
010 | _a104723 | ||
999 |
_c235665 _d235665 |