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| 005 | 20250425162139.0 | ||
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| 020 | _a0071199144 | ||
| 041 | _aeng | ||
| 082 | _a658.8 | ||
| 100 | _aZEITHAML, VALARIE A. | ||
| 245 | 0 | _aSERVICES MARKETING: INTEGRATONG CUSTOMER FOCUS ACROSS THE FIRM | |
| 250 | _a3RD ED. | ||
| 260 | _aBOSTON | ||
| 260 |
_aEstados Unidos _bMCGRAW-HILL _c2003 |
||
| 300 | _a668 | ||
| 500 | _aINGLES | ||
| 650 | _aSERVICIO AL CLIENTE | ||
| 650 | _aSERVICIOS DE MARKETING | ||
| 710 | _aMCGRAW-HILL, INC. | ||
| 942 | _c01 | ||
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_c223266 _d223266 |
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