TY - BOOK AU - Wunker, Stephen AU - Farber, David AU - Wattman, Jessica ED - AMACOM TI - Jobs to be done: a roadmap for customer - centered innovation SN - 9780814438039 U1 - 658.5 CY - New York KW - Consumer Satisfaction KW - Cost Effectiveness KW - Creative Ability in Business KW - New Products ER -