Steinberg, Randy A. <br/><br/>
Architecting ITSM: A Reference Of Configuration Items And Building Blocks For A Comprehensive IT Service Management Infrastructure 
Randy A. Steinberg 
 - Estados Unidos  Trafford Publishing  2014 
 - 351 Páginas  Ilustrado  24cm 
<br/><br/> Incluye indice 
<br/><br/><label>ISBN: </label>9781490719573 
<br/><br/><label>LCCN: </label>109431 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Architecting ITSM Infrastructure 
<br/><br/><label>Dewey Class. No.: </label>720