GALE, BRADLEY T. <br/><br/>
MANAGING CUSTOMER VALUE CREATING QUALITY AND SERVICE THAT CUSTOMERS CAN SEE 

 - S.E. 
 - Estados Unidos  THE FREE PRESS  1994 NEW YORK 
 - 424 
<br/><br/><label>ISBN: </label>0029110459 
<br/><br/><label>LCCN: </label>104729 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CALIDAD<br/>MARKETING<br/>PRODUCTOS
<br/><br/><label>Dewey Class. No.: </label>658.812