TY  - BOOK
AU  - HIEBELER, ROBERT
ED  - SIMON & SCHUSTER
TI  - BEST PRACTICES BUILDING YOUR BUSINESS WITH CUSTOMER-FOCUSED SOLUTIONS
SN  - 0684834537
U1  - 658.812 
PY  - 1998///
CY  - Estados Unidos
PB  - SIMON & SCHUSTER
KW  - CALIDAD
KW  - GESTION INDUSTRIAL
ER  -