PARMENTER, DAVID KEY PERFORMANCE INDICATORS DEVELOPING, IMPLEMENTING, AND USING WINNING KPIS - 1ST ED. - Estados Unidos JOHN WILEY & SONS, INC. 2007 NEW YORK - 236 ISBN: 0470095881 LCCN: 104612 Subjects--Topical Terms: DESEMPEŅOORGANIZACIONES Dewey Class. No.: 658.4013