BERK, JOSEPH TOTAL QUALITY MANAGEMENT: IMPLEMENTING CONTINUOUS IMPROVEMENT - 1SH ED. - Estados Unidos STERLING PUBLISHING CO.INC 1993 NEW YORK - 223 DONADO POR GUILLERMO AROSEMENA ISBN: 0806974532 LCCN: 104506 Subjects--Topical Terms: GESTIONGESTION DE LA CALIDAD TOTAL Dewey Class. No.: 658.562