SWANSON, RICHARD A. ANALYSIS FOR IMPROVING PERFORMANCE: TOOLS FOR DIAGNOSING ORGANIZATIONS & DOCUMENTING WORKPLACE EXPERTISE - 1ST ED. - Estados Unidos BERRET-KOEHLER PUBLISHERS 1994 NEW YORK - 286 ISBN: 1881052486 LCCN: 104487 Subjects--Topical Terms: DESEMPEŅO Dewey Class. No.: 658.314