TY - BOOK AU - CHANG, RICHARD Y. AU - YOUNG, PAUL DE ED - RICHARD CHANG ASSOCIATES, INC. TI - MEASURING ORGANIZATIONAL IMPROVEMENT IMPACT A PRACTICAL GUIDE TO SUCCESSFULLY LINKING ORGANIZATIONAL IMPROVEMENT MEASURES SN - 1883553172 U1 - 658.406 PY - 1995/// CY - Estados Unidos PB - RICHARD CHANG ASSOCIATES, INC. KW - MEDICION KW - ORGANIZACIONES ER -