BOGAN, CHRISTOPHER E. BENCHMARKING FOR BEST PRACTICES WINNING THROUGH INNOVATIVE ADAPTATION - 1A ED. - Estados Unidos MCGRAW-HILL,INC. 1994 S.L. - 312 CONTIENE GRAFICOS ISBN: 0070063753 LCCN: 104364 Subjects--Topical Terms: BENCHMARKINGEFICACIA ORGANIZACIONAL-MEDICIONES Dewey Class. No.: 658.5