SMITH, RALPH <br/><br/>
BUSINESS PROCESS MANAGEMENT AND THE BALANCED SCORECARD: USING PROCESSES AS STRATEGIC DRIVERS 

 - 1A ED. 
 - Estados Unidos  JOHN WILEY & SONS, INC  2007 S.L.  JOHN WILEY & SONS, INC 
 - 227 
<br/><br/><label>ISBN: </label>0470047461 
<br/><br/><label>LCCN: </label>61787 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ESTRATEGIAS<br/>NEGOCIOS<br/>PRODUCCION
<br/><br/><label>Dewey Class. No.: </label>658.51