TY - BOOK AU - MOORE, GEOFFREY ED - HARPERBUSINESS ESSENTIALS TI - CROSSING THE CHASM: MARKETING AND SELLING HIGH-TECH PRODUCTS TO MAINSTREAM CUSTOMER SN - 0060517123 U1 - 658.8 PY - 2002/// CY - Estados Unidos PB - HARPER BUSINESS ESSENTIALS KW - INNOVACIONES TECNOLOGICAS KW - MARKETING ER -