MANAGING CUSTOMER VALUE CREATING QUALITY AND SERVICE THAT CUSTOMERS CAN SEE
GALE, BRADLEY T.
MANAGING CUSTOMER VALUE CREATING QUALITY AND SERVICE THAT CUSTOMERS CAN SEE - S.E. - Estados Unidos THE FREE PRESS 1994 NEW YORK - 424
0029110459
104729
CALIDAD
MARKETING
PRODUCTOS
658.812
MANAGING CUSTOMER VALUE CREATING QUALITY AND SERVICE THAT CUSTOMERS CAN SEE - S.E. - Estados Unidos THE FREE PRESS 1994 NEW YORK - 424
0029110459
104729
CALIDAD
MARKETING
PRODUCTOS
658.812