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THE NORDSTROM WAY: THE INSIDE STORY OF AMERICA'S #1 CUSTOMER SERVICE COMPANY

SPECTOR, ROBERT

THE NORDSTROM WAY: THE INSIDE STORY OF AMERICA'S #1 CUSTOMER SERVICE COMPANY - S.E. - Estados Unidos JOHN WILEY & SONS, INC. 1995 NEW YORK - 244

ISBN: 0471161608

LCCN: 104725

Subjects--Topical Terms:
SERVICIO AL CLIENTE

Dewey Class. No.: 658.8

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