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THE SERVIVE PROFIT CHAIN: HOW LEADING COMPANIES LINK PROFIT AND GROWTH TO LOYALTY, SATISFACTION, AN VALUE

HESKETT, JAMES L.

THE SERVIVE PROFIT CHAIN: HOW LEADING COMPANIES LINK PROFIT AND GROWTH TO LOYALTY, SATISFACTION, AN VALUE - 1SH ED. - Estados Unidos THE FREE PRESS 1997 NEW YORK - 301

DONADO POR GUILLERMO AROSEMENA

ISBN: 0684832569

LCCN: 103619

Subjects--Topical Terms:
GESTION DE SERVICIOS
NEGOCIOS
VENTAS

Dewey Class. No.: 658.812

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