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MANAGING SERVICE DELIVERY PROCESSES: LINKING STRATEGY TO OPERATIONS

HARVEY, JEAN

MANAGING SERVICE DELIVERY PROCESSES: LINKING STRATEGY TO OPERATIONS - 1ST ED. - Estados Unidos AMERICAN SOCIETY FOR QUALITY 2006 S.L. AMERICAN SOCIETY FOR QUALITY - 352

ISBN: 0873896750

LCCN: 65490

Subjects--Topical Terms:
NEGOCIOS
ORGANIZACION

Dewey Class. No.: 658

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