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BUSINESS PROCESS MANAGEMENT AND THE BALANCED SCORECARD: USING PROCESSES AS STRATEGIC DRIVERS

SMITH, RALPH

BUSINESS PROCESS MANAGEMENT AND THE BALANCED SCORECARD: USING PROCESSES AS STRATEGIC DRIVERS - 1A ED. - Estados Unidos JOHN WILEY & SONS, INC 2007 S.L. JOHN WILEY & SONS, INC - 227

ISBN: 0470047461

LCCN: 61787

Subjects--Topical Terms:
ESTRATEGIAS
NEGOCIOS
PRODUCCION

Dewey Class. No.: 658.51

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